How to Book Sun Moon Lake to Alishan Bus Tickets Online

How to buy a bus ticket from Alishan to Sun Moon Lake or Sun Moon Lake to Alishan

Disclaimer: There are affiliate links in here! If you click on these and book something, I would make a small commission at no cost to you.

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The bus from Sun Moon Lake to Alishan (or Alishan to Sun Moon Lake) is a high-demand route among visitors to Taiwan.

With only two departure per day (as of late 2025) in each direction, and no other direct public transportation route between the two famous attractions, you don’t want to miss this bus!

While most people just line up and swipe EasyCard to ride this bus, the bus can totally sell out days in advance, especially in peak tourist season, cherry blossom season, long weekends, or national holidays.

To eliminate stress about not getting on, you can actually reserve and pay for your bus tickets online. In this article, I’ll tell you exactly how.

See my similar guides to booking seats on the bus from Taichung to Sun Moon Lake and Chiayi to Alishan.

Also see my guides to visiting Sun Moon Lake, Hohocha tea center, Alishan, and how to book the Alishan Forest Railway.

Alishan to Sun Moon Lake Bus Key Info

A red and white Taiwan shuttle bus on a break in a parking lot on the drive from Sun Moon Lake to Alishan
The Sun Moon Lake to Alishan shuttle bus
  • Bus #6739 is operated by Yuanlin Bus Company (員林客運), which is based in Changhua, but also runs buses to places in Nantou (like Sun Moon Lake) and Chiayi (like Alishan). The official schedule is here.
  • Sun Moon Lake to Alishan Departure time: 8:00 and 9:30 AM on weekdays, and 8:00 and 8:30 AM on weekends.
  • Alishan to Sun Moon Lake Departure time: 1:00 and 2:30 PM on weekdays, and 1:00 and 2:00 PM on weekends.
  • Traveling time: usually 2 hours 50 minutes (or slightly longer, depending on traffic), with one or two short breaks on the way.
Bus driver on the Sun Moon Lake to Alishan bus with a sign showing the times of the breaks on the way
Bus driver with sign about the break times

Here’s a table showing all the bus times from from Sun Moon Lake to Alishan:

Sun Moon LakeAlishan
Monday – Friday8:0011:00
9:3012:30
Saturday – Sunday 8:0011:00
8:3011:30

And the bus times for Alishan back to Sun Moon Lake:

AlishanSun Moon Lake
Monday – Friday13:0016:00
14:3017:30
Saturday – Sunday13:0016:00
14:0017:00
  • Sun Moon Lake bus stop location: here in front of the Visitor’s Information Center at 7-11 in Shuishe Village (the main village at Sun Moon Lake)
  • Alishan bus stop location: Alishan Bus Station here
  • The bus also passes Yushan National Park (stop name: Shangdongpu) 30 minutes before reaching Alishan. This is the only way to reach Yushan by bus.
  • At slow times during COVID, this was a minibus, but as the tourist numbers continued to rise, it’s now a regular bus with luggage compartments below.
  • The full fare from Alishan to Sun Moon Lake (or Sun Moon Lake to Alishan) is TWD 292, whether you buy the ticket online or swipe EasyCard to ride the bus.
  • For kids, if they want a seat, they need to pay the same price as adults. If your child is under 6 and you don’t mind to hold them or share your seat with them the whole way, they don’t need to pay.
  • The ride is quite winding, so you should purchase carsickness medicine (暈車藥) from a local pharmacy in Taiwan if needed, and bring a plastic bag just in case.
  • If you need it, there are luggage storage lockers (max 72 hours) at Sun Moon Lake and Alishan. See their exact locations here and my guide to storing luggage in these lockers.
A wide mountain vista of Yushan National Park in Taiwan
Enjoy the scenery – you will pass Yushan National Park on the way!

How to Buy Your Bus Ticket Online

View of the driver and front of the Sun Moon Lake to Alishan bus shot from one of the front seats on the bus
The bus ride from Sun Moon Lake to Alishan

Booking a spot on the bus from Sun Moon Lake to Alishan (or Alishan to Sun Moon Lake) is super easy (unlike some other popular tourist bus routes in Taiwan!)

You can make the reservation 2 months to 2 days before your riding date.

I wouldn’t wait until the last minute, though – more than 2 days in advance is safer, especially at busy times.

Update: Reservations used to be made by emailing the bus company. As of late 2025, they’ve finally set up a booking website, as I’ll cover below.

Buying the Ticket

Click this link to go to the Yuanlin Bus Company Sun Moon Lake bus booking page. You should see the below two bus options.

Click on the first one for the bus from Alishan to Sun Moon Lake (which they call the “return” trip) or the second one for Sun Moon Lake to Alishan.

Screenshot of Yuanlin bus company page showing the buses from Sun Moon Lake to Alishan and Alishan to Sun Moon Lake
Click on your desired route

For my booking test, I’ve clicked on the second one, Sun Moon Lake to Alishan. I then saw the below page, with an availability calendar on the right. Scroll down to see addition guidelines about the bus and photos of the stations. There’s also a button for live support on LINE if needed.

Clicking through the calendar, it’s clear that seats are available from 2 to 60 days from today.

After I clicked my desired date on the calendar, it showed the two bus deparure times (8 AM and 9:30 AM for a weekend trip) and a number indicating how many seats are still available.

I clicked my desired time and the “Buy Now” button.

Note: you can reserve up to 4 seats per booking. If your group is larger, you’ll need to make separate bookings.

Screenshot of the online booking page for the bus from Sun Moon Lake to Alishan
Availability calendar and Buy Now button

The next page confirms the details (mostly in Mandarin). The most important thing is that it says 日月潭站→阿里山轉運站 (Sun Moon Lake to Alishan) or 阿里山轉運站→日月潭站 (Alishan to Sun Moon Lake).

Click “Add to Cart” to proceed.

Confirmation of a bus booking from Sun Moon Lake to Alishan
Confirm the details

Next, it prompted me to Login or Join. Since I haven’t made an account yet, I clicked “Join”, then it prompted me to enter some personal details (see second screenshot below).

Screenshot of login screen for Yuanlin bus company to buy Sun Moon Lake Alishan bus ticket
Click “join”
Screenshot of page to enter personal details for registering for account to buy bus ticket from Sun Moon Lake to Alishan
Enter personal details

After submitting, I received an email from them. I clicked the link in the email. It confirmed my account and asked me to login with my email and the password I’d just created.

This brought me back to my bus booking, where I clicked “Proceed to Payment“.

I then received a second email, which showed my booking and says my order has been placed but hasn’t been paid for yet. You can ignore that email and just proceed with the next steps.

Screenshot of final confirmation page of a Sun Moon Lake to Alishan bus booking
Final confirmation page

On the payment page, it asked me to add a phone number. I entered my Canadian number (including country code and area code) and it worked.

I didn’t add anything to “remark” and didn’t change anything under the invoice section.

For Payment Method, I selected credit card. Then I clicked “Proceed to Payment” then agreed to a popup with some terms and conditions.

Screenshot of page to select credit card to pay for Alishan-Sun Moon Lake bus
Choose credit card

This brought me to a payment page operated by Yushan Bank (which, yes, is named after Taiwan’s tallest mountain).

I entered my credit card number (non-Taiwanese cards work) and the captcha to submit the payment.

The payment worked, then I was redirected to a page showing my ticket (QR code), which I’ll show to board the bus. Note that it doesn’t show any seat number.

You can click on either of the green buttons to download the ticket to your phone in PDF format. The two buttons pull up slightly different pages, but the QR code on either page is the same.

I also received a third (and final) email which also contains the QR code.

Note that there’s no seat number given. The booking will give you priority access to the bus. So when they bus comes, those with bookings will get on first, on those who swipe EasyCard will get on next.

Screenshot of Sun Moon lake to Alishan bus ticket and QR code with buttons to download
My ticket, with buttons to download it

How to Find the Ticket Later or Cancel It

If you need to find your ticket again later, simply go back to the Yuanlin Bus Company home page. Click the little profile icon (looks like a little person) at the top right to login.

Once you’re in, click the same icon again to see your orders. Click on the bus ticket to go back to the same ticket page I screenshot above. Click “refund request” on the bottom-left.

In the popup showing refund guidelines, I clicked the box beside “我同意退款條款” (I agree to the refund terms) and then clicked the “I Agree” button.

Screenshot of terms to cancel Sun Moon Lake Alishan bus ticket with box to agree
Agree to the terms to refund

Now that I’ve requested the refund, it shows the date I made the request in red below the ticket QR code on my order page. I also received an email confirming the cancellation request shortly after.

I received the refund to my credit card one day later, minus a 5% cancellation fee.

Boarding to the Bus

A huge tree stump in a misty forest
Huge ancient trees at Alishan

On the day of boarding, since you have a booked seat, you don’t need to arrive so early and line up at the bus stop.

At the bus stop, there will indeed be a line. Feel free to join the line or not. Many travelers don’t realize you can book seats on this bus, so they may be confused or think you trying to skip the line if you just stand at the front.

When the bus arrives, the driver will first ask anyone who has a pre-booked seat (that’s you!) to come forward. In some cases, there may even be staff on hand to check who has booked seats before the bus even arrives.

Simply show your QR code (from the email or the one you downloaded from the booking page) when boarding the bus and then sit anywhere inside.

Enjoy the ride, and have a great visit to Sun Moon Lake and Alishan!

Also read about how to take the bus from Sun Moon Lake to Sun Link Sea and Shuiyuan Suspension Bridge, two stunning, off-the-beaten-track destinations.

63 thoughts on “How to Book Sun Moon Lake to Alishan Bus Tickets Online”

  1. Thank you for writing this article, very helpful! I got confirmation from the bus company the next day after sending the form.

  2. hi Nick!

    thank you for this detailed explianation!

    i just want to be on the safe side and ask, in case my reservation fails (e.g they dont respond to my mail), and the bus is full (i plan to arrive on mid december which from my understanding is a peak tourist time, correct me if im wrong) – is there any alternative? or i will have to stay another night at sun moon lake (and risk the chance to not find accomundation for the day)

    thanks!

  3. They are pretty good at responding – I have yet to hear of anyone not getting a response. As long as you don’t leave it to the last minute, you should be good. Most people actually just swipe EasyCard for this bus. In the absolute worst case scenario, like some of the busiest days of the year and you didn’t book, at worst I would imagine you might not get on one bus and have to take the next one instead. If boarding at Sun Moon Lake and swiping EasyCard, you can go to the little ticket office and get a queue number – this will give you a guaranteed spot in the line, even before those who are physically lined up (but didn’t get such a number because they didn’t know).

  4. Thanks Nick! i they replied within a day 🙂 but in english, i guess the driver will understand thier message when i show him the mail? 🙂

  5. I attached the unfilled form by mistake. Still got my seat confirmed because I had added all the details to the email.

  6. Hey Nick, this article was super useful in helping me figure out how to get from SML to Alishan. One update for the article, though, since I just got on the bus a few minutes ago. The bus from SML to Alishan leaves from the bus terminal right next to 7-eleven now, not across the street. It pulls in like all other buses and loads from there and then makes a u-turn to head in the correct direction.

    All the other info is still correct! We still tapped our easy cards to get on, and there is still an 8:30am bus on the weekends. (we are on it now!) thanks for all the useful info!

  7. Hey Nick, great guide, thank you! Sadly they replied to my email in English that “the day is full”. Do you know if there any other options for getting to Alishan from Sun Moon Lake?

  8. In that case, you can take the bus from SML to Taichung HSR (90 min), ride HSR to Chiayi (25-35 min), then ride the bus from Chiayi HSR to Alishan (just over 2 hr, only 4 per day so check the times carefully). This actually doesn’t take much longer than the direct bus, but requires two transfers. For your bus from Chiayi HSR to Alishan, you can book it online following my guide or at any FamilyMart. If that’s a weekday not in winter or cherry blossom high season, you are probably fine to just show up and swipe EasyCard.

  9. This is a great guide, thanks so much!

    I wanted to share some differences in my experience riding the bus from Alishan to SML from what your guide describes. My wife and I reserved a ticket online weeks ago and got reserved seats assigned without any issue. On our departure day, when the bus arrived at the Alishan stop on 2025-04-22, the driver immediately started boarding people who had lined up. There was no priority for reserved ticket holders. The driver said that boarding the bus is first-come, first-served, and that there is no such thing as reserved seats on the bus. Another local bus rider confirmed this. We noticed at least one other couple that was completely caught off guard by this, too. It’s entirely possible that our experience was a one-off, but I wanted to share in case this is a new policy that others will experience in the future, too.

  10. Hey Nick, thanks for the detailed info on how to book a ticket from Alishan to Sun Moon Lake. With your instructions, we did, and are so glad that we did. I know you suggested it, but it didn’t sound like it was a must, so I don’t know if this is a new thing, or what, but there is a sign where we line up to board that states, ‘This route operates strictly on a reservation basis. Passengers without reservations, please do not board.’ I have a photo of the sign, but don’t know how to insert in into this comment. Just wanted to let you know.

  11. Thank you so much for reporting this experience. That is so strange. Did you by any chance reply to the email where you had reserved the seats to ask them what the deal was with that?

  12. I sent email for reservation, no reply. After 3 days I sent another email, thinking that maybe my first email went to junk folder. Still no reply from the bus company. Maybe they don’t allow people to reserve seat through email anymore.

  13. Hi Nick, thanks so much for the detailed information. Just wanted to share my experience? Which is opposite from the previous comment. We took the bus from Alishan to Sun Moon Lake on 5/1. And when we lined up, there was a sign that stated: ‘This route operates strictly on a reservation-basis.
    Passengers without reservations, please do not board.’ The bus driver was quite strict about that and checked to make sure we had reservations and seat assignments before we were allowed to board. Not sure if this is a new rule, or what, but wanted to let you and all those who use your site know!

  14. Update on my previous post. I finally received the confirmation email after 6 days, but unlike the one shown in this page, the email I received is shorter and in english. @Ellen Liu, according to a travel blog, apparently the sign that says ‘reservation is strictly required’ has been placed on the bus stop for at least several months, and yet seemingly the driver still allow people to board without reservation. I plan to go to the bus stop early to queue even when I already have reservation, just in case.

  15. Thanks for the update. Please circle back and let us know how it goes. The bus company replied to my questions and told me that priority is given to those with reservations, which should be the same as it always has been.

  16. Hello Nick.
    Thanks for all the wonderful info.
    Wonder if you have any info on how I can travel from Alishan to Hualien after we have finished our stay in Alishan ? Thanking you in advance of a reply.

  17. The fastest way would be to ride the bus from Alishan to Chiayi HSR (2.5 hrs), ride the HSR to Taipei (1.5 hrs), then transfer to an express train to Hualien (2 hrs).

  18. Thank you for so many details. Do you know if we can we stop at Fenqihu on the way if we sleep there ?

    Kind regards

  19. The bus from Sun Moon Lake to Alishan does not pass Fenqihu. It takes the high mountain road past Yushan National Park. So if you want to go from SML to Fenqihu, there are two ways. 1. Take the bus to Alishan first, then another bus from there to Fenqihu. 2. It will be faster if you take a bus from SML to Taichung HSR, ride the HSR to Chiayi, then take a bus from Chiayi HSR to Fenqihu (one 1 per day).

  20. Thank you for your tips & guides! This has helps me a lot so far. The page to book the ticket doesnt seem to exist anymore, and the website seems ready but it’s in Mandarin. And can u help explain what is the difference of booking this ticket vs if i’m getting the SML-Alishan pass? I guess the pass is just for some money saving and doesnt guarantee me a seat?

    Thank you in advance!

  21. They are still working on the websites, so just email yulinbus@gmail.com to make your reservation. You will swipe EasyCard to ride the bus. If you get the Sun Moon Lake Alishan pass, it includes the bus fare (so you will swipe that instead of EasyCard) but you still need to reserve a seat, or just show up without reservation (but I don’t recommend that because it does fill up). So yes, it’s just for some money saving but still need a reservation.

  22. Nick, your guides (and Facebook group) have been a lifesaver throughout Taiwan. In particular, these numerously highly detailed Alishan guides have been incredibly helpful, since this, as you mention, it is one of the most confusing and convoluted (but desirable) sites for travelers in Taiwan. We are deeply indebted to you, and I want to express my gratitude for your time and energy. Your guides are a backpacker’s dream!

  23. Hi Nick,

    There are 3 of us with luggage, one prone to motion sickness. For Alishan to SML, then SML to Taichung, would Tripool be better option than bus to give us flexibility to pull over as needed (albeit more costly and slower)? How far ahead should we book if yes?

  24. Yes, it would definitely help, as the drivers can go slower on the turns and stop whenever needed. You can book up until 6 PM of the night before, but during busy times it would be smarter to book at least a week or two in advance.

  25. As of today (12 September), I was able to reserve a seat for my trip from Sun Moon Lake to Alishan at the beginning of November (60 days in advance) by email. The response time was about 48 hours.

    In the signature, it says: “Due to the continuous Teacher’s Day holiday, the 6739 reservation service will resume on September 30, 2025. We apologize for the inconvenience. Thank you!”

    I am not sure whether this means that the bus is not operating in September, or simply that they are not accepting reservations for that period of operation. The website is not loading for me.

    Sharing some feedback! 🙂
    IG: greekville

  26. Their awkward message is referring to the long weekend of September 27-29 (Teacher’s Day). It’s not clear whether this means A) you can’t reserve buses for that weekend, or B) they won’t answer emails on that weekend. Either way, if you are going in November, this shouldn’t affect you.

  27. Hi Nick,

    Your web is superrr useful for foreigners! I just received seat confirmation today. I told them departure point was Xiangshan visitor center and stop at Shangdongpu. They confirmed Sun moon lake to Alishan. After reading your web carefully, I find that Sun moon lake means Shueishe visitor center. If I wait at Xiangshan visitor center will I get the booked seats?

    Similarly, they confirmed seats on the way back as Alishan to Sun moon lake. But I will get on at Shangdongpu not Alishan. Will the seats be kept for us?

    Thanks again

  28. I feel they just reply to emails quickly (possibly copy-pasting their reply) without reading them carefully. I suggest that you reply to the email and confirm these details. I had this happen once too, and when I replied to emphasize my trip details, they confirmed that they understood.

  29. Hey Nick,

    I tried this method and they sent an email saying I was confirmed for a 9:30AM bus. Do you know anything about this new bus time?

  30. Hi Nick,

    Thanks for all the wonderful tips! Just wanted to point out and clarify that the Alishan bus stop is at Alishan *Transport* Station, not Alishan Transfer Station, right?

    I had trouble finding it by copying the name on Google maps but was able to find Alishan Transport Station which is by 7/11.

  31. It seems that they have just changed the bus times. The times from SML to Alishan are now 8:00 and 9:30 on weekdays and 8:00 and 8:30 on weekends. I will update my article with these changes. If you want the earlier time, you can write back and ask for it.

  32. Good morning, I sent the email on Wednesday the 22nd, and today, Sunday the 26th, I still haven’t received a reply. Are reservations still being made by email? I need the bus for November 5th.

    Thank you and best regards.
    Eva

  33. there is a note at alishan station saying that starting October 1, there is a new bus service on weekdays from alishan to sun moon lake running at 9:30 and back from sun moon lake to alishan on 14:30.

  34. hi Nick!
    I am an Indian and I am midway through my Taiwan trip currently, which I completely planned through your blog. thanks so much for everything.
    I have a query for my bus from SML to Alishan tomorrow. I read in another of your blogpost that we get 50% off on alishan entrance ticket with the bus ticket. However, since for this bus route I only have an email reservation (thanks to you) and will be swiping easy card on the bus for bus fare, how do I get the bus receipt?

  35. When you swipe EasyCard for the bus, the driver should give you a little paper voucher that you can show to get the discount.

  36. Hi Nick!

    Your guides are incredible and so detailed – much appreciated! I took your suggestion and emailed the bus company to reserve my seats from SML to Alishan for mid/late November. Because their earliest bus time (8am) is full, I have reservations for 9:30am. Do you think it’s worth trying to show up early to try and catch the 8am bus (in case there are cancellations) or would it be challenging given that it seems full at this time? And if it’s worth trying to show up early and catch the 8am, should I then email the bus company to cancel my reserved seats? Or is there another way to notify them if I’m successful on catching the earlier bus?

    Many thanks!
    Cindy

  37. It’s certainly worth a try, as some travelers might not show up, especially since you don’t need to pay in advance for this reservation. However, I can’t guarantee it will be possible. If you do succeed, you don’t need to let them know about your later reservation. They will just consider you a no-show.

  38. Here is some info re bathroom breaks and logistics for those who may find it useful: ( (I took the 8am bus from Sun Moon Lake to AliShan in Nov 2025).
    The bus boards at the main bus stop right in front of the 7-Eleven (even though the sign for the bus is on the opposite side of the road).
    The bus had storage compartments for luggage.
    The bus took two rest stops: The first after about 45mins at Farming Association (has restrooms and a shop selling tea and other local products). The second after about 2hours 15mins at Tataka (has restrooms and an outlook with great views of the mountains (by the car parking lot there)).

  39. Hi Nick, thanks for updating this guide. I previously made an email reservation with the Bus company. Will my reservation still be valid with the new system or should I book online to reserve a seat? Thanks

  40. Hello,
    Thanks for the detailled instructions which were super helpful when buying a ticket for later December. However, some comments had me confused regarding seats: My ticket that I just paid for doesn’t have a seat number.
    Can I just pick any seat or how does it work?
    Thank you!

  41. I don’t think the booking comes with a seat number. It will just give you priority access to the bus. When the bus pulls up, those with a booked spot will get on first. Then those who are swiping EasyCard will get on next.

  42. That should still be valid, but I would email the bus company to make sure. They are still replying to emails.

  43. Hi Nick,

    Thank you for this detailed explanation and this amazing website.

    I also read about a ‘Taichung > Sun Moon Lake > Alishan package’, see https://www.sunmoonlaketrip.net/en/package.aspx

    But it seems like you can only buy this at the station and not online. Is this a different bus company maybe? Do you have any experience with this?

    Thanks!

  44. In these comments, you answered a reader’s question about getting to Fenqihu from Sun Moon Lake. You said the fastest way would be to take a bus from SML to Taichung HSR, ride the HSR to Chiayi, and then take the one-bus-a-day from Chiayi HSR to Fenqihu. That seems like a very long trip that also would be difficult to arrange. The tourist bus to Alishan seems faster. No? Is it hard to get from Alishan to Fenqihu? If the bus is infrequent, how much would a taxi cost? Alternatively, could you give me an estimate of what a private car would cost me from SML to Fenqihu? We are 4 people, so I’m thinking that might be worth it to make this journey faster and easier. Thanks for all your help — including your wonderful website.

    1. Take the bus to Alishan first, then another bus from there to Fenqihu. 2. It will be faster if you take a bus from SML to Taichung HSR, ride the HSR to Chiayi, then take a bus from Chiayi HSR to Fenqihu (one 1 per day).

  45. The way via Alishan would be a little easier, because only 1 transfer, but it will take longer in terms of total travel time. That’s because the bus from Sun Moon Lake to Alishan takes 3 hours (only 2 per day), then the bus from ALishan to Fenqihu doesn’t depart until 2:10 PM, so you need to wait a couple hours for it, then it’s a one hour bus ride. So in total, that takes around 6 hours from Sun Moon Lake to Fenqihu. Meanwhile, via Taichung, it’s a 90 minute bus ride, 30 minute HSR ride, and 1.5 hour bus ride, for a total of maybe 4.5 hours with transfers.

    For a Tripool (private transfer) from Sun Moon Lake to Fenqihu, you can expect it to take about 2.5 hours and cost TWD 3500-4000 for a small car. With four people, you will be able to fit in a small car onlf if you don’t have too much luggage. If you need a van, it will cost more.

  46. Thank you. Given the public transport complexity — and additional travel time — I think I am much better off arranging private transport to get to Fenqihu from Sun Moon Lake for a party of 4. Google says the drive time on that route is less than 2 1/2 hours. Are there a few trustworthy private transfer services I should comparison shop with?

  47. I recommend Tripool. Very trustworthy, easy to book on their website or app, clean new cars, drive carefully.
    You can also see my list of recommended local drivers if you prefer to contact a driver directly. Just search “private drivers” on my website to find the article.

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